Deleting a zone on a paid plan moves it to the recycle bin rather than destroying it. It can be restored complete, records and all.
How long you have
| Plan | Restore window |
|---|---|
| Free | none — deletion is immediate and permanent |
| Starter | 7 days |
| Growth | 14 days |
| Business | 30 days |
| Enterprise | 90 days |
After the window the zone is permanently deleted. You can also purge it yourself before then if you want it gone now.
The free plan really has no bin
Deleting a zone on the free plan removes it and every record permanently and immediately. The portal says so before you confirm, because this is the one action on the platform with no route back.
If you are on free and about to delete something you might want later, export the zone file first. Export is available on every plan and takes seconds.
Restoring does not fix delegation
A restored zone starts being answered for again — but if you changed nameservers at your registrar after deleting it, restoring here does not change them back. Check the delegation as well, or the zone is live in the portal and still not reachable.
What the bin does not hold
- Individual records. Deleting one record does not put it here; that is what Time Machine is for.
- Zones removed when an account is closed. Account closure has its own retention, described in the Privacy Policy.
Last reviewed 2026-08-19.
Open a ticket from the control panel, or use the contact form if you cannot sign in. If a domain is down, the status page is the fastest way to find out whether it is us.