An unpaid invoice is shown here first
If anything is outstanding, a reminder sits at the very top of the dashboard — above everything else on the page. It names the amount, the date it was due, and once it is late, the date your zones would stop answering DNS.
It is first on purpose. Everything else on the dashboard is information; this is the only thing on it that ends the service if it is ignored.
Paying clears it immediately — there is nothing to dismiss and no way to hide it, because a reminder you can switch off is one you will switch off and then forget.
The portal is arranged around two ideas: the zones you host, and the account that pays for them.
Zones and DNS
- Dashboard — what is in the account, what changed recently, and how much of your plan you are using.
- Zones — every domain you host. Adding, deleting, enabling and disabling happens here.
- Records — opened from a zone. This is where the actual DNS work happens.
- Statistics — how many lookups each zone answered, day by day.
- Recycle bin — zones you deleted, for as long as your plan keeps them.
Each zone also has its own tools, reached from the zone itself: Records, DNSSEC, Statistics, Export and import, and Time Machine.
Account
- Plan — what you are on, what else is available, and changing between them.
- Billing — invoices, issued and paid.
- Payment methods — cards on file, which one is the default, and automatic charging.
- Profile — your details, your password, and changing your email address.
- API keys — for managing DNS from your own scripts.
- Support — tickets, with the whole conversation in one place.
Notices on the dashboard
Three kinds of message appear above the dashboard, and they behave differently:
- A zone offered to you. One line naming who sent it and when it expires,
with Review it. That opens the full explanation and both answers — you do not have to go anywhere else to accept or decline.
- The outcome of a zone you offered. Accepted, declined, or expired
unanswered, colour-coded so the three are told apart at a glance. Shown once — it is the panel's copy of an email we already sent.
- Announcements from us. Planned maintenance, changes to terms. These stay
until they expire or we withdraw them, and they cannot be dismissed: they are up because everyone needs to see them.
What a zone's status means
| Live | published and answering |
|---|---|
| Propagating | not yet on every nameserver — usually resolves itself |
| Paused | you took it offline. Your records are kept; Unpause puts it back |
| Suspended | we took it offline. Only we can lift it, and the zone says why |
| Attention | something is wrong that is not one of the above |
Paused and Suspended both mean the domain answers nothing. The difference is who did it and who can undo it.
Your nameservers
The panel lists the four nameservers to set at your registrar. Delegate by name — that is what a registrar asks for, and copying a line gives you the hostname alone.
The globe beside each one shows its IP address. You only need that if your registrar asks for glue records, or if you are checking an answer yourself with dig.
The quota bar
The sidebar shows what your plan allows and how much of it is used. It is worth glancing at before a bulk import: hitting a limit part-way through is more annoying than noticing it beforehand.
Light or dark
The portal follows whichever theme you last chose, and the switch is in the footer — Go Light or Go Dark beside the copyright line.
If you have never used it, the portal follows the preference you set on kumodns.com instead; failing that it is dark. Choosing here overrides the website, so a later visit to the site does not undo it, and the choice is remembered in your browser rather than on your account — a different computer starts from the same rules again.
Everything is per-zone
Almost every action in the portal belongs to one zone rather than the account as a whole — history, DNSSEC, statistics and backups are all scoped that way. If you are looking for a feature and cannot find it in the sidebar, open the zone.
Last reviewed 2026-09-24.
Open a ticket from the control panel, or use the contact form if you cannot sign in. If a domain is down, the status page is the fastest way to find out whether it is us.